COOKIE POLICY

A cookie is a piece of information that is deposited on your computer's hard drive by your web browser when you use our computer server. The cookies enable us to recognize you and give us information about your previous visits. Most browsers accept cookies automatically, but usually you can alter your settings to prevent automatic acceptance. If you choose not to accept cookies, this may disable some of the features of our website. The information that we collect is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.

Online Pricing

JUSTBUILD PRICING TERMS

The products displayed on the website are subject to availability and will be delivered within the Republic of South Africa only.

You will be required to select your closest store from which the products will be purchased. Available delivery areas are identified at the checkout process and subject to the area of the store which you have selected, when the delivery address is entered.

It is your responsibility to ensure that the delivery address, including suburb and postal code, is correct. Justbuild will not be liable for any products or additional costs which may be incurred as a result of products delivered to an incorrect address which is provided by the customer.

All prices displayed on the website are valid and effective only in the Republic of South Africa for the day that they are viewed. Justbuild reserves the right, without prior notice, to discontinue or change pricing or specifications of products offered on this website without incurring any liability whatsoever.

Justbuild cannot guarantee availability of stock but will endeavour to source stock where possible to fulfil your order. Where items cannot be delivered, Justbuild will endeavour to contact you based on the information provided at registration, and either offer the option to cancel the order or reduce the quantities, where applicable. If Justbuild is unable to supply each and every item ordered or in the quantities ordered and cannot contact you then you nevertheless agree to accept delivery and make payment for those items correctly delivered.

Justbuild pensioners discount is not applicable to website generated sales. Should you wish to utilise the pensioners discount you will be required to visit our stores on a Wednesday and subject to the pensioners discount terms and conditions, as determined by Justbuild from time to time.

You will be charged the prices that are reflected on the website, subject to availability. The prices include value-added tax. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.

 

ONLINE RETURNS AND REFUNDS

 

Justbuild will refund a purchase for the exact amount paid less the following:

Any delivery costs already incurred by Justbuild;

Any restocking fee for special orders.

Refunds will only be processed in accordance with the refund and returns policy, and in the payment method that was used when the order was created, and into the account it was paid from e.g. credit card, EFT or credit the Trade Account.

Justbuild, in its sole discretion, reserves the right to refund a maximum of R1 000.00 (one thousand rand) in cash , the balance must be paid via EFT.

A refund can take up to 7 (seven) business days to reflect in your account, and EFT refunds are subject to verification of your banking details.

If for any reason you would like to cancel an order, this may be done by contacting our Customer care at customercare@justbuild.co.za.

We reserve the right not to refund the delivery fee in respect of any late cancellations. If you cancel your payment for any reason or if your payment method should cease to be valid for whatever reason, you will nevertheless be bound to pay to the full purchase price, including all costs incurred by us relating to the recovery thereof.

You may return a product, at your cost, to any Justbuild store provided you have the original invoice/proof of purchase and have complied with the required terms and conditions set out by Justbuild.